A66 alibaba Privacy Policy – Your Data Protection

Welcome to the a66 alibaba Privacy Policy. At a66 alibaba, we understand that your trust is the foundation of any meaningful long-term relationship. This Privacy Policy is written in Bahasa Melayu so that all our Malaysian members can clearly understand how their personal information is handled.

This Privacy Policy applies to all users of the a66 alibaba website, mobile app, and all related services we offer. By registering or continuing to use our platform, you acknowledge that you have read and fully understood this Privacy Policy.

1 Information We Collect

A66 alibaba collects various categories of information to ensure the platform runs smoothly and securely for all our Malaysian members. The information we collect falls into two main types:

Information You Provide Directly:

• Registration Information: Full name, active Malaysian phone number, email address, date of birth, and the username you choose during account registration.
• Identity Verification Documents: Copies of your MyKad, passport, or other identity documents submitted during the KYC (Know Your Customer) process.
• Financial Information: Payment method details such as e-wallet account numbers (Touch 'n Go, GrabPay, Boost, ShopeePay), DuitNow account numbers, or FPX bank account details (Maybank2u, CIMB Clicks) used for deposits and withdrawals.
• Communications With Us: Records of conversations with our customer support team via live chat, WhatsApp, or Telegram.

Automatically Collected Information:

• Usage Data: Pages visited, time spent, games played (slots, live casino, poker, blackjack, roulette, e-sports, cricket betting), login frequency, and general platform activity records.
• Device Information: Device type, operating system, browser type and version, screen resolution, and IP address.
• Location Data: General location information based on your IP address, used to verify that you are accessing the platform from a permitted region.
• Cookie Data: Session information, language preferences, and personal settings stored in your browser.

2 How We Use Your Information

Every piece of information we collect is used for a specific and legitimate purpose. The following are the primary ways a66 alibaba uses member personal data:

• Account Management: Creating and maintaining your account, processing registrations, and handling logins securely.
• Transaction Processing: Verifying and processing deposits via Touch 'n Go, GrabPay, DuitNow, and FPX, as well as managing your withdrawal requests to your preferred bank account or e-wallet.
• Identity Verification (KYC): Ensuring compliance with anti-money laundering (AML) requirements and verifying that you meet the minimum age of 18.
• Service Improvement: Analysing usage patterns to enhance your gaming experience, introduce new features, and ensure the platform runs smoothly.
• Service Communications: Sending important notifications about your account, transactions, security updates, and policy changes.
• Marketing (With Consent): Sending information about a66 alibaba promotions, bonuses, and special offers — only to members who have given their consent to receive marketing communications.
• Fraud Prevention: Detecting and investigating suspicious activity to keep the platform free from abuse and money laundering.
• Legal Compliance: Fulfilling legal obligations and complying with requirements from relevant regulatory authorities.

3 Data Storage & Security

The security of your personal data is a responsibility that a66 alibaba takes very seriously. We implement multiple layers of technical and organisational safeguards to ensure your information is protected at all times:

• 256-bit SSL Encryption: All data transmitted between your device and a66 alibaba's servers is protected by 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions such as Maybank and CIMB.
• Stored Data Encryption: All sensitive information stored in our databases — including financial details and KYC documents — is encrypted using modern encryption technology.
• Strict Access Controls: Only authorised personnel who require access for work purposes may access member personal data. All access is logged and continuously monitored.
• 24/7 Security Monitoring: Our threat detection system and suspicious activity monitoring operate around the clock to identify and respond to any unauthorised access attempts.
• Regular Security Testing: a66 alibaba conducts regular penetration testing and security audits to identify and address system vulnerabilities.

Your personal information will be retained for as long as your account remains active, or as long as necessary to fulfil the purposes stated in this Privacy Policy. After account closure, we may retain certain records for the period required by law or compliance obligations.

4 Sharing Information with Third Parties

A66 alibaba does not sell or rent your personal data to any party. However, in the following limited circumstances, we may need to share certain information:

• Payment Service Providers: Required transaction information is shared with payment processors that handle your deposits and withdrawals via Touch 'n Go, GrabPay, DuitNow, FPX, and other supported e-wallets. These providers are bound by strict confidentiality obligations.
• Game Service Providers: Minimum required account information is shared with third-party game software providers (such as Live Casino and slots providers) solely to enable smooth gameplay sessions.
• Analytics Services: Anonymised usage data (containing no personally identifiable information) may be shared with analytics platforms to help us understand usage patterns and improve the platform.
• Legal Requirements: a66 alibaba may be required to disclose member information if compelled by a court order, regulatory directive, or other lawful legal requirement.
• Business Transfer: In the event of a merger, acquisition, or sale of business assets, user data may be transferred to the acquiring entity, which will be bound by the same or equivalent Privacy Policy.

All third parties receiving data from a66 alibaba are required to comply with equivalent data protection standards and may only use that information for authorised purposes.

5 Cookies & Tracking Technologies

A66 alibaba uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as maintaining login status and session security. These cookies cannot be disabled.
• Performance Cookies: Collects information about how you use the platform — such as pages visited and response times — to help us improve website performance.
• Functional Cookies: Storing your preferences — such as language settings, region, and display options — to provide a more personalised experience.
• Marketing Cookies: Used to display relevant promotions and advertisements based on your interests. You may opt out of these cookies at any time.

You can manage your cookie preferences through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality of some features on the a66 alibaba platform.

6 Your Rights as a User

As an a66 alibaba member, you have the following rights regarding your personal data. We are committed to making it straightforward for you to exercise these rights — simply and without unnecessary barriers:

To exercise any of the rights above, please contact the a66 alibaba customer support team via live chat or email at support@a66alibaba.com. We will process your request within 30 business days.

7 Children's Privacy

The a66 alibaba platform is intended solely for individuals aged 18 and above. We do not accept registrations from anyone under the age of 18 and do not knowingly collect any personal information from minors or underage individuals.

Should we discover that personal data of an underage individual has been collected without our knowledge, we will take immediate steps to delete that information and close the account in question. If you believe your child or someone under the age of 18 has registered an account on our platform, please contact us right away.

8 Links to Third-Party Sites

The a66 alibaba platform may contain references or links to third-party websites in certain contexts, such as game information pages or promotional content. Please note that:

• A66 alibaba is not responsible for the privacy practices of third-party websites.
• Each third-party website has its own Privacy Policy, which is separate from and independent of a66 alibaba's Privacy Policy.
• We encourage you to read the Privacy Policy of any website you visit before providing any personal information.
• The presence of links to third-party websites does not imply that a66 alibaba endorses or takes responsibility for the content on those sites.

9 Cross-Border Data Transfers

In the course of platform operations, your personal data may be processed or stored on servers located outside Malaysia. Where such transfers occur, a66 alibaba ensures that:

• All cross-border data transfers are carried out with adequate safeguards equivalent to Malaysia's data protection standards.
• Appropriate data processing agreements are in place with all recipients of data outside the country.
• Sensitive information such as financial details and KYC documents is processed under strict security protocols, regardless of the physical location of the servers.

If you have any questions about cross-border data transfers, please do not hesitate to contact us.

10 Policy Amendments & Contact Us

A66 alibaba reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant reasons. Any changes will:

• Published on this page with an updated "Last Updated" date.
• Members will be notified via in-platform notifications or email for any material changes.
• Takes effect immediately upon publication unless otherwise stated.

We encourage you to review this Privacy Policy periodically. Your continued use of the a66 alibaba platform following the publication of any amendments constitutes your acceptance of the updated Privacy Policy.

For more information about your rights and data protection in Malaysia, you may also refer to the Personal Data Protection Act 2010 (PDPA 2010), which governs the protection of personal data in Malaysia's commercial sector.